Service You Right: How to Avoid Getting Scammed at Your Dealer?s Service Desk

Modern cars come with a maintenance regimen recommended by the manufacturer, but some dealers will try to sell you their own more expensive plan with extra, often needless services. If you let them. Don’t. A substantial share of a dealership’s profit comes from its service department. The more it can charge for service, the more [...]

Scott Russell Riggs Hiroshi Fushida Beppe Gabbiani Bertrand Gachot Patrick Gaillard